Turn digital ideas into practical, scalable solutions to transform operational processes, improve customer experience and create new business models to drive innovation and growth. Hitachi helps you bring it all together, making it real so you can generate greater efficiency and deliver continuous, incremental value at every touchpoint of your transformation journey.
We transform business by improving operational processes, serving customers more effectively and creating new ways of doing business.
We transform organizations by empowering talent, managing digital change and making your organization more effective.
We transform society by making cities and organizations smart — using digital to create innovative solutions to social problems.
Digital transformation can happen in many ways throughout your organization resulting in various benefits and outcomes that lead to growth, operational excellence, social innovation, data insights, organization effectiveness and a partner ecosystem to help you bring it all together.
Organizations can achieve efficiency gains today that would have been unimaginable a generation ago. Improving efficiency and reducing operational complexity are top goals of digital transformation. One of the justifications for such a sweeping change program is that it drives measurable savings. Operational excellence (OpEx) also drives a host of other benefits, such as serving customers more effectively and streamlining the supply chain.
Okuma, a machine tool manufacturer, worked with Hitachi to build an advanced factory that could deliver mass customization. Hitachi built an IoT environment within the factory site. With this capability, Okuma now knows where all parts are on an hourly basis, including those moving between processes.
By 2019, IDC estimates that 40% of all technology spending will be on digital transformations. A primary reason is that digital drives corporate growth. According to a Harvard Business School/Keystone Strategy survey, digital leaders generate better gross margins, better earnings and better net income than organizations in the bottom quarter of digital adopters. Leaders post a three-year average gross margin of 55%, compared to just 37% for others. Leaders also outpace slower adopters in three-year average earnings, 16% to 11%. And in three-year average net income, leaders have the advantage 11% to 7%.
Hitachi helped online sports retailer Wiggle create a scalable and best-in-class digital platform that enabled its ambitious global expansion plans. With new analytical models and tools, Wiggle can measure and analyze their business in new ways, driving new insights and growth.
You need real-time intelligence and seamless processes across your organization to serve customers better and grow your business. Data analytics creates new value by extracting insights from large amounts of data. Repeating analyses in short cycles allows organizations to further accelerate the speed of improvements and decision making, ultimately leading to significant innovations.
This global investment bank created a 360-degree view of their customers to optimize sales performance. The solution delivers new insights by analyzing historical trading patterns and employing data mining algorithms to predict customer behavior and optimize customer engagement.
Digital transformation includes organization and workforce transformation as well. For long term success, your people, culture, leaders and teams need to be more agile, responsive and collaborative. Hitachi has deep experience in managing change, improving organization effectiveness (OE) and re-equipping the workforce for new ways of working.
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With digital transformation, change affects an organization not just at a strategic level but also at a very personal one that pervades a company’s culture. Resistance can be strong, but these changes can be both anticipated and thoughtfully managed.
Augmenting the human workforce
For manufacturers, the key to surviving and thriving requires learning how to attract, hire, educate, and train the workers of the future – and that means making the most of both the new technologies and the uniquely human qualities of a skilled workforce.
Government agency benefits from Hitachi Organization Effectiveness
Hitachi used a market leading cultural values assessment tool, and worked closely with senior leadership to guide them through a deep cultural transformation that was tailored to the specific needs of the organization.
At its best, digital transformation drives benefits beyond just one company’s bottom line. It also addresses significant social problems and environmental issues. Social innovation involves collaboration among entities and sectors, generating thinking on a global scale to create innovative solutions to social problems.
Andhra Pradesh is the eighth-largest state in India. To deal with the impacts of severe weather and earthquakes, Hitachi helped the state develop a real-time governance center. It incorporates detailed disaster mitigation plans, integrates and displays real-time data across multiple organizations on a single control panel that enables quick decision-making to better serve the people.
In the utilities industry, infrastructure failures can result in pollution incidents and service interruptions. Hitachi is helping South West Water inventory, integrate, value and prioritize data from across its operations. This enables predictive maintenance, intervening before an incident occurs.
Working with an ecosystem of companies and vendors multiplies the power of digital transformation and enables more flexible and holistic solutions. Hitachi works closely with leading technology providers to help organizations translate technology into business solutions with the right investments and technology foundation to build upon.
FairfieldNodal implemented innovative technology that not only aligned with business objectives but also became the key enabler of company success in an increasingly unstable market.
Wolseley improved visibility and planning of stock across the company’s entire supply chain. As a result they've reduced operational costs and created a more agile and competitive company.