Hitachi Consulting UK: Electronic Document & Records Management

Electronic Document & Records Management


Hitachi Consulting is a leading provider of Electronic Document and Records Management (EDRM) consultancy in the UK.  Hitachi Consulting has been providing the public and private sector with consultancy in this area for the past 16 years.

Hitachi Consulting has carried out assignments to define EDRM business requirements and to select vendors, and therefore has a good understanding of the technology service providers in this field.  Hitachi Consulting primarily employs leading practitioners of EDRM and related disciplines.  We have an in-depth understanding of Modernising Government targets, records management standards and the Model Requirements for the Management of Electronic Records Systems (MoReq).  Hitachi Consulting has equally strong credentials in the ‘non-technical' aspects of an EDRM Programme, including programme management, organisational readiness / business change and business case.

Hitachi Consulting Approach

Our consultancy covers the entire range of EDRM disciplines, including:

  • EDRM requirements definition, including taking account of PRO 2002 and MoReq requirements
  • development of EDRM business cases - we have direct experience of benchmarking and evaluating benefits from EDRM initiatives
  • overall management of EDRM projects and programmes - including managing third party EDRM vendors and systems integrators
  • running EDRM procurement projects - including undertaking market surveys and vendor selection
  • assessing and specifying EDRM training requirements and managing training delivery
  • managing communications, as part of wider EDRM-enabled business change programmes
  • developing EDRM-enabled improved ways of working - including collaborative working and operation of the electronic registry
  • defining Information Architectures incorporating corporate taxonomies, file plans and archiving and retention requirements - including considering the application of related information management disciplines such as thesauri construction
  • developing Information Management Strategies to comply with the changing compliance landscape - including consideration of Freedom of Information and Data Protection needs

Our experience includes assisting our clients in the successful delivery of business solutions to address key drivers for EDRM, including legislation and compliance with sector standards such as Freedom of Information and Modernising Government targets.

We have a proven track record in managing complex programmes and thus have the authority to really make an impact on major EDRM programmes.