Knowledge Management
For knowledge-rich organisations looking to develop an information strategy, the Hitachi Consulting Knowledge Management (KM) Practice provides a pathway to help facilitate success by performing a comprehensive system-based analysis of all structured and unstructured content across the organisation. This produces a fact-based business case which is designed to drive development of a high-value solution with significantly reduced implementation and migration risks. Unlike other ‘infrastructure only' approaches, the proven Hitachi Consulting methodology coupled with powerful software tools facilitates delivery of the right content in the right context at the right time - solving specific, business-driven needs.
Knowledge Management is increasingly the key focus for CIOs and Chief Knowledge Officers in delivering genuine business advantage for their organisations.
Businesses often focus on ‘structured content' in existing operational systems - but this represents only a fraction of accessible corporate intelligence. In working with clients, we focus just as much on the terabytes of unstructured information from all sources, including, presentations, reports, spreadsheets, intranet content, etc. Unstructured information comprises the majority of what employees actually produce and sits on desktops, shared drives, document and content management systems, intranets, eMail systems.
Our expertise has been developed by combining the valuable experience of or consultants with industry leading technologies to deliver solutions including: