Business Process Management
Business Need
Despite years of pursuing initiatives such as business process redesign, application renewal and web migration, companies continue to face increased pressures to improve organisational productivity.
Business Process Management (BPM) has matured to a level where benefits are now attainable in previously untouched areas.
Hitachi Consulting is helping companies to bridge the gap between old business processes and the future with a more sophisticated ‘toolkit' comprised of innovative thinking and advanced technology.
While BPM tools have evolved significantly over the last few years, implementation often requires unique skills and capabilities that most organisations do not possess. Our experience in designing and deploying these types of solutions for our clients, places Hitachi Consulting in a unique position to help you make the right decisions and avoid the pitfalls that can minimise the value from a successful BPM initiative.
Value Delivered
As a result of good business process management, companies can:
- strengthen process productivity and decrease cycle times
- reduce errors and rework in existing processes
- improve agility and flexibility of business processes that span multiple departments and applications
- provide visibility, control and compliance over business processes
- enhance coordination and communication across the organisation
- simplify and automate complex or unique processes not supported by ERP applications
Client Examples
- Reduced the cycle time of the client's process from weeks to minutes
- Identified £1m in annual revenue hidden in a cost centre
- Showed a client how to significantly reduce food costs during new product introductions
- Saved a client £1.25m (20% of budget) annually from process refinement efforts
Hitachi Consulting's BPM Readiness Assessment Approach
Based on our experience, we recommend starting a BPM initiative with a detailed BPM Readiness Assessment. This approach enables clients to understand and create a roadmap in preparation for a successful BPM initiative. The assessment is usually executed over three to four weeks and covers the following areas:
Hitachi Consulting's BPM Service Offerings
Once the readiness assessment is complete, there are a variety of additional offerings that we can deliver to drive value in your organisation:
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BPM Readiness Assessment
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Process Specific BPM Solutions
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BPM Enterprise Strategy
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Industry Specific BPM Solutions
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BPM Center of Excellence
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Business Process Modeling
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BPM as the Enabler of SOA
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Business Process Analysis and Simulation
Why Hitachi Consulting?
Our dedicated Business Process Management practice leverages many years of industry, process and technology experience to develop successful, proven methodologies and best practices.
We view solutions holistically and go beyond technology to address the cultural and organisational impact of a solution.
Hitachi Consulting delivers successful BPM projects quickly, using our multi-step deployment strategy, and drives immediate benefit prior to full-scale implementation.