Organisational Effectiveness
All organisations operate in an environment of continuous pressure to reduce costs and improve service - whilst the services and products that you provide, as well as your customers' needs, are also undergoing continuous change. This often leads to complex operating environments that have evolved over time, with mis-matches between people, processes, organisational structures, technologies and the overall business strategy.
Hitachi Consulting's Organisational Effectiveness practice encompasses our approaches and methodologies for helping organisations better meet their strategic objectives and customers' needs. It includes approaches both to reduce organisational costs and improve the effectiveness of the organisation.
Our approach often starts with support for the Operational Strategy and Architecture. This ensures that the operational strategy, together with the processes, people, structures and technology are aligned with the business strategy and clearly understood by the whole organisation.
Our Step Change approach takes the best elements from a number of business process change methodologies to give a tried and tested approach for designing and implementing business process change.
Continuous Improvement techniques ensure that organisations continue to evolve and improve. These include use of Lean and Six Sigma approaches, as well as linkages to our Business Information approaches. We also support internal process and operational change departments, through use of a Maturity Model for process improvement, ensuring that best practice approaches, tools and techniques become embedded in the DNA of the organisation.
We provide support to Corporate Services departments, having deep expertise in HR, Finance, Procurement and IT / IS processes and our Shared Services and Outsourcing team can provide client-side advice to take organisations from strategy through design and implementation to the realisation and embedding of the benefits.
Read Hitachi Consulting's Whitepaper on Building Agile Operations by clicking here.