Commercial, Industry & Professional Services
With the increase in complexity of business through, e.g. globalisation, it is even more important that businesses remain one step ahead of their competitors if they are to be successful. In a services environment the most effective way to achieve this success is by best use of information to understand the needs of the customer and to shape service delivery to those needs. We at Hitachi Consulting work with our clients to help them to structure their business and processes and to achieve business value from their information. The services which we offer include Strategy & Organisational Effectiveness, Knowledge Management, and Business Intelligence & Performance Management. We have particular expertise and credentials in:
- Professional firms and partnerships. We have worked with accounting and legal firms to select and implement practice management and knowledge management systems, and with major accounting firms to validate go to market strategies and implement back office systems such as Finance and HR
- Energy & Utilities. As utility companies remain poised for renewed competition - and another round of mergers - key strategists are predicting increased spending across the industry on a wide variety of business and IT initiatives. Based on our experience, we can help you make good investments that will help you solve the business and IT issues facing your organisation today. If you are considering the replacement of your current system to improve your ability to collect, store and analyse information about your customers, check out our article, Getting New Value From Your OLD CRM. In it, our industry leader offers effective alternatives such as implementing Business Intelligence and Portals solutions, as well as enterprise application integration (EAI)
- Retail. The need to be responsive to rapidly changing macroeconomic, cultural and industry-specific stimuli is greater than ever. Competitive pressures around government regulation, consumer and product trends, structural changes and the need to better understand your business, reshape the industry month by month. Hitachi Consulting is helping consumer organisations across the industry to become more successful in a short shelf-life, short business cycle world through quick and accurate responses to these stimuli
- Telecommunications. From intense demand for new products to financial constraints and regulatory hurdles, communications, media and entertainment companies face many conflicting issues in today's marketplace. Hitachi Consulting is helping companies achieve success with new product launches, migrations from or getting value out of legacy systems, and more specifically with customer solutions, network operations, Business Intelligence, cost management, revenue enhancement and M&A integration.
For further details on our Commercial, Industry, & Professional Services capability, please contact:
Martin Samphire, Vice President - msamphire@hitachiconsulting.com
Alan Walker, Vice President & Head of Commercial Services - awalker@hitachiconsulting.com