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On Financial Services

A Publication of Hitachi Consulting's Financial Services Industry Team

Welcome to On Financial Services, our quarterly e-newsletter for clients and industry watchers. The newsletter focuses on topics of interest to us and our clients-core banking, payments, insurance, and wealth management-and each quarter we author articles that explore ‘hot topics', articulate our point view on industry trends, or highlight recent findings from research we've conducted.

It is our hope that you will find these articles thought- provoking and helpful in managing your business. We welcome your thoughts and feedback.

Best Regards,

James M. Neckopulos
Managing Vice President, Financial Services Industry Team
jneckopulos@hitachiconsulting.com

Click the links below to view the quarterly newsletters, or click the titles to go directly to the specific article. To sign up for an email subscription to On Financial Services, please click here.

Q2 2010	Better Business Banking Segmentation: Understanding Lifecycle Needs Regulatory Reform: Planning for Change The Changing Banking Environment: Consumers and Channels Successfully Implementing ERP and Financial Systems
Q1 2010	Better Business Banking Segmentation How Crime-Fighting Can Help Improve Your Wealth Management Business Optimizing the Relationship between Business Decision Management and Business Process Management Successful Strategy Development and Implementation
Q4 2009	Have We Really Learned Our Lesson and Where Do We Go From Here? Workforce Management: Optimizing Your Workforce for Productivity and Efficiency Enabling Services and Pricing for Small Business and Consumer Relationships Business Process Managment: Aligning Processes, Technology and People
Q3 2009	Small Business Segmentation: A Practical Approach Successfully Executing Mergers, Acquisitions, and Divestitures If You Can Stomach It: Re-Evaluating Your Third Party EFT Processor Relationship
Q2 2009	Preparing for S.414: Understanding the Implications of the Credit CARD Act of 2009 Litmus Test Results: How the Economic Downturn is Impacting Consumer Payments Best Time for Wealth Management?
Q1 2009	Strategic Planning in Times of Turmoil: How Banks Should Be Re-Thinking Their Planning Process in Today's Environment New Urgency for Credit Checkups: Five Factors that Can Affect the Profitability of the Commercial Loan Portfolio World of Choice: Consumer Payment Preferences Achieving Service Delivery Excellence Profitably
Q4 2008	Market Chaos: Key Recommendations for Weathering the Storm Fast and Without Cash-That's How She Pays: Highlights from the 2008 Study of Consumer Payment Preferences What's Going on with Cash? Winning with Wealth Management
Q3 2008	Overdraft Services Fees: The $45 Cappuccino An Industry on the Move? A Look at Mobile Banking Technology Bank-Owned Insurance Agencies: Considerations for Success Pursuing the Mass Affluent

If you are interested in past issues of our previous newsletter, On Payments, please email Kristi Froehlich.

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