Customers in today's hyperconnected age expect faster, better and more value for money.
Competition for brand loyalty is the new constant for the Consumer Products & Retail Industry. Retailers today are exposed to 24/7 consumer and public review, through price comparison sites, online customer forums, and social media platforms.
Personalising the digital customer experience in-store and offline can distinguish the leaders from the pack, with
operational excellence in areas such as 'order to fulfillment', and supply chain efficiencies critical to achieving profitability in the context of volatile commodity prices and fierce competition.
Companies must be able to constantly innovate new services, business models and revenue streams.
Hitachi Consulting has experience working collaboratively with consumer product and retail companies to deliver:
We can help you develop customer centric supply chains, generate and manage demand, simplify operations and turn information into a competitive advantage.
Our alliance partner networks across SAP, Oracle, and Microsoft capabilities give our clients technology choice, and a wide range of expertise.
At Hitachi Consulting, we believe that having great technology expertise simply isn't enough without
knowing how to apply it. It is critical to understand the industry, the business culture and how to unlock the business value from your operational processes, technology investments and your people.
We Make it Happen. Better.
Meet Our Consumer & Retail People
Jeff Wollen, CIO Wiggle - explain the challenges and opportunities
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