Computing & Networking Equipment, Consumer Electronics, Semiconductors, Internet, Software, Medical Devices

High Tech

Bringing the right products to market effectively and maintaining competitiveness in the global high tech industry requires top-notch strategy and execution. Success demands maximizing your revenue and regulating your costs to improve profitability. High tech companies in particular are dealing with global integrations stemming from mergers and acquisitions, lightning-fast product innovations that can make products obsolete overnight, consumer and business expectations for world-class sales and support, and cloud computing and social media challenges. Further, advanced technology seems to spring up overnight and changes how high tech companies do business and their customer interactions.

At Hitachi Consulting, our High Tech practice understands these dynamics because it is already helping many of the world’s largest high tech companies execute enterprise-wide operational improvements, enhance the customer experience, strengthen partner relations, and manage the right combination of revenue, cost, and performance to drive measurable and rapid gains. We understand the big picture, as well as the daily nuances of your operations — the details that make the critical difference in your high tech business.

Hitachi Consulting serves clients across the high tech landscape, including leading companies in computing & networking equipment, consumer electronics, semiconductors, internet, and software.

Practice Areas

  • Computing & Networking Equipment
  • Consumer Electronics
    • The consumer electronics industry is intensely competitive. New, innovative products are continually being released at multiple price points. Multiple channels vie for customers' attention. Consumers are in a buyer's market, and expect their requirements will be met at ever-lower prices.  Companies must do everything possible to build brands and promote products as cost effectively as possible. Marketing executives must do more than ever to keep and win customers, including aggressive pricing, frequent product releases, creative promotions, and strong channel partnerships. They must execute with an eye toward rapidly shifting consumer preferences and an evolving competitive marketplace - all while minimizing costs throughout the value chain to preserve margin.
  • Semiconductors
    • Successful companies in this extremely cyclical, technology-intensive industry have continually executed well-formulated strategies in a global environment.  The ability to identify and respond to market and consumer demand changes using effective planning processes, technical innovation, tightly managed supply chains, and manufacturing and distribution processes has been essential to success.  Hitachi Consulting works with our semiconductor clients to help build the structures, processes and tools needed to respond to the industry's cycles, stay ahead of the competition, and be more market responsive. We leverage our deep knowledge of this sometimes volatile industry to improve performance along the value chain.
    • Hitachi Consulting is a member of the Global Semiconductor Alliance (GSA), whose mission is to accelerate the growth and increase the return on invested capital of the global semiconductor industry by fostering a more effective fabless ecosystem through collaboration, integration and innovation.  It addresses the challenges within the supply chain including IP, EDA/design, wafer manufacturing, test and packaging to enable industry-wide solutions.  Providing a platform for meaningful global collaboration, the Alliance identifies and articulates market opportunities, encourages and supports entrepreneurship, and provides members with comprehensive and unique market intelligence.  Members include companies throughout the supply chain representing 25 countries across the globe.
  • Internet
  • Software
    • As interest in Software-as-a-Service (SaaS) and Service Oriented Architecture (SOA) continues to grow, software providers are faced with the ongoing challenge of supporting traditional license-based products while simultaneously developing, launching, and maintaining new subscription and Web-based services. Years of industry consolidation have left a handful of global companies competing for the largest market segments, while innovative newcomers offer niche solutions through alliances with the biggest players or sell directly to small- and medium-sized businesses.  Whether a company is weighing its approach to delivering SaaS, or planning and executing a worldwide product launch, software executives need to think holistically about how they go to market. They must focus on developing innovative technology, and establishing world-class marketing, sales and operations functions to bring those technologies to customers.  Hitachi Consulting supports its software industry clients in executing some of their most strategic initiatives.

Challenges & Solutions

  • High Tech Industry Challenges
    • Strategic Planning: Constant need for innovation, integration of production and channel partners into the value chain, shifting customer demand
    • Competitive Markets: Decreasing product lifecycle, global competition, industry consolidation, customer demands, pricing pressures
    • Global Operations: Globalization, supply chain integration, demand spikes, decreased cycle times, increased reliance on outsourcing
    • Information Technology: Data consolidation visibility and accuracy, post-merger systems and infrastructure integration
    • Financial Discipline: Cost management, declining margins, eroding EPS and value, shrinking horizons for ROI
  • Solutions
    • As high tech companies plan, source, produce, and deliver products, we work side-by-side to help integrate their business ideas with insightful analysis, improved process, and effective IT systems, both internally within companies and externally with their partners.
      • Business Intelligence & Performance Management Solutions
      • Business Process Management Solutions
      • Marketing Effectiveness Solutions
      • Customer Service Transformation Solutions
      • Environmental Sustainability Solutions
      • Finance & Accounting Solutions
      • IT Advisory & Cloud Transformation Solutions
      • Organization & Transformation Solutions
      • Supply Chain Solutions
      • Managed Services Solutions

 

Technologies

  • Strong technology is at the core of the solutions we deliver to our clients, enabling them to execute more efficiently and putting plans and strategies into action. We work with technology solutions from the largest cloud computing and software vendors and with emerging technology companies.
    • Cloud Computing Technologies
    • ERP – Enterprise Resource Planning Technologies
    • CRM – Customer Relationship Management Technologies
    • SFA – Sales Force Automation Technologies
    • BI – Business Intelligence Technologies
    • Collaboration Platform Technologies
    • Emerging Technologies
  • Our clients benefit from the deep industry and the broad technology experience we retain. Our practice receives analyst and industry acknowledgements for our work with the high tech industry’s leading companies. The relationships we maintain and grow reflect our commitment to your success, as demonstrated by our alliances with Microsoft, Oracle, SAP, and others, and awards we have received, such as the SAP Best Practice Award for CRM, Microsoft Global Partner of the Year, and Oracle North American Titan Partner of the Year.

 

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